Targeted solutions for digital campaigns

Targeted solutions for digital campaigns

“The beauty of digital is three-fold. Firstly, you can target audiences specifically using channels and devices they favour. Secondly, you get instant data to measure and evaluate performance. And thirdly, you can use that data to change course if necessary. For my clients, it means better value for money and stronger outcomes.”

Paul Morris, Head of Lambeth Communications
Are your council campaigns reaching the right audiences?

Whether you want to inform local citizens about changes to services, encourage them to give their views, or promote behaviour change, CAN has the know-how to find the people you want to target online and on social media with CAN Citizen Reach™.

We target specific demographics (like age, sex and ethnic background), geographic locations and personal interests that match the groups of people you want to reach with your council campaigns – especially effective for those harder to reach in more traditional ways, like in print advertising and on outdoor media.

of UK smartphone owners aged 16-75 used their device in the last day*

UK smartphone ownership has risen from 52% in 2012 to in 2018*

In 2018 of UK 55 to 75-year-olds use smartphones – up from 40% in 2013*

Most residents are online: if not on a PC or laptop, then almost certainly on a smart tablet or mobile phone (as shown above).

Now council services are shifting online too, citizens are interacting with you digitally. Which is why digital is so powerful. The average person in the UK spends more than 24 hours a week online; one in five adults spends as much as 40 hours a week on the internet.

With budgets to local authorities decreasing year-on-year from central government, it’s more important than ever to have a clear picture of your residents and their behaviour to help with service planning for the future.

How does Citizen Reach work?

Your campaign message is displayed as a digital advert on websites and/or social media channels and citizens click through to the relevant page on your council website to view the call to action and more information.

The sites your campaign ads appear on are determined by anonymous data profiles of individuals’ browsing habits (programmatic advertising). This ensures your messages reach the specific groups of people you want to target.

Take a look at our webinar on programmatic advertising

Unlike traditional forms of advertising, with digital CAN will also continually monitor your campaign as it’s running to determine which messages, creatives and channels are working best, and tweak the campaign to get the highest performance at the lowest cost.

CAN also gives councils access to the anonymised data that’s collated to help you better shape your services for the future, improving delivery and cutting costs. Find out more in our webinars on how the public sector can make use of digital data.

Take a look at these case studies for how Citizen Reach™ has helped councils get their campaign messages out.

What do you get from us?
  • Human interaction: our team will talk to you about the aims for your campaign to get a clear idea who you want to reach. 
  • Digital action plan: how we’re going to target the groups you need to reach through web and social advertising.
  • Quick response: your campaign up and running as soon as you give us the green light.
  • Flexibility: focus more on web, or more on social – whatever fits your campaign.
  • Safety: your ads won’t appear on inappropriate websites thanks to our in-built filters and constant monitoring. Read more on our blog on programmatic advertising and safety.
  • Monitoring: we’ll optimise the best-performing creatives, times, media and formats for your campaign so you reach the people that matter.
  • Nudge: we re-target people who have shown an interest in your campaign but haven’t acted on it.
  • GDPR: compliance is automatically covered by our technology.
  • Results: an in-depth, end-of-campaign report with a detailed breakdown of groups reached – by demographics, location and media type – plus all the statistics on views and click-through rates.
Make contact

Tell us about your campaign and we’ll come up with a digital solution to help you reach the right audience with your messages. 

Here’s a useful guide to the digital and social media artwork specs we use.